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Competences
Experience
Customer Support Representative
Yandex
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Communicated with customers and provided assistance through a digital platform. Resolved customer issues and complaints promptly. Delivered comprehensive support and handled inquiries, ensuring high satisfaction levels.
Dispatcher — Owner-Operators (Dry Loads)
Logistics Company
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Coordinated dry freight loads between owner‑operators and clients across multiple time zones. Managed real‑time communication with drivers, brokers, and clients via phone and digital tools. Tracked shipment status, resolved delays and ensured on‑time delivery targets were met, handling documentation and rate negotiations independently.
Reservation Manager
Hotel
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Promoted from front desk administrator to reservation manager, overseeing all incoming reservations. Handled guest inquiries and resolved complaints efficiently. Coordinated room availability with housekeeping and management teams, communicating daily with international guests in English and Russian.
Hotel Administrator
Hotel
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Managed front desk operations, handling guest check‑in and check‑out processes. Provided multilingual support to international visitors, ensuring smooth and welcoming experiences.
Langues
Georgian
intermediate
Russian
intermediate
English
intermediate
Derniere mise a jour: il y a 7 heures