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17 ans d'experience

Competences

Customer service Scheduling & coordination Administrative support Documentation & data entry AR & invoicing support Inventory control & ordering Warehouse & forklift operation Work orders & site documentation Emergency restoration support Crew coordination & training Time management Multitasking Team work Independent work IICRC Water Ticket Xactimate Symbility

Experience

CSR / Project Manager Assistant

PuroClean Property Paramedics

2019-01 -

Handled inbound calls and front‑desk reception, providing direct client assistance both in person and by phone. Managed document filing, scanning and data entry across multiple systems while coordinating appointments with project managers. Supported estimates, accounts receivable, invoicing, HR functions and payroll time recording. Oversaw warehouse inventory tracking and placed inventory orders to ensure material availability.

Technician

PuroClean Property Paramedics

2017-07 - 2019-12

Assessed restoration work sites and led crews during emergency restoration projects, operating specialized equipment. Completed work orders, dispatch calls and detailed site documentation. Trained new staff on restoration procedures and operated forklift for material handling.

Warehouse Labour

More for Less

2016-06 - 2017-02

Operated forklift to receive and sort donated goods, loading and unloading trucks efficiently. Managed inventory organization and supported daily warehouse operations.

Technician

Action Restoration Ltd.

2013-12 - 2016-01

Executed work orders, performed content tracking and cleaning, conducted demolition, and completed final cleaning upon job completion. Ensured thorough documentation and quality standards throughout restoration projects.

Warehouse Labour

Catholic Charities Clothing

2008-09 - 2013-03

Operated forklift to receive and sort donated clothing items, loading and unloading trucks. Assisted with store sales and maintained organized warehouse environment.

Formation

Grade 12 Graduate - Crowsnest Consolidated High School

Langues

English

fluent

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