People & Culture Section Head

About the role

The People & Culture Section Head will lead the HR function for BCI in Ramallah, ensuring alignment with Group People & Culture strategy and local compliance. This senior role oversees all people operations, from talent acquisition to employee relations and HR transformation.

Key responsibilities

• Implement and oversee Group HR plans, ensuring alignment with corporate strategy and standards.
• Lead the full spectrum of HR activities, including workforce planning, recruitment, talent management, succession planning, and learning & development.
• Coordinate local recruitment efforts with business stakeholders and manage the performance management cycle.
• Oversee accurate payroll and commission processing, and manage employee relations, disciplinary cases, grievances, and labor‑law compliance.
• Develop and maintain HR policies, procedures, and compliance with government regulations.
• Align job descriptions and competency frameworks with organizational needs.
• Drive employee engagement initiatives and support Group People & Culture programs.
• Prepare HR reports and collaborate with the Group People & Culture Manager.
• Lead the implementation of HRMS in line with Group standards.

Required profile

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• 7–9 years of relevant HR experience, including at least 3 years in a supervisory role.
• Professional HR certification is an advantage.
• Strong knowledge of HR operations, payroll, compensation & benefits, employee relations, performance management, and talent management.
• Good understanding of applicable labor laws and HR compliance requirements.
• Excellent analytical, communication, leadership, and problem‑solving skills.