Administrative Officer (Grade 14) - Education Programme, Ramallah

About the role

UNRWA is recruiting an Administrative Officer (Grade 14) for its Education Programme, based at the Field Office in Ramallah, West Bank. The post is open only to internal candidates and is a fixed-term appointment of one year, including a one-year probation period, with possible extension. The incumbent reports to a designated supervisor and oversees a team of general services staff.

Key responsibilities

• Manage budget planning and financial control: prepare operating and project budget estimates, monitor expenditure, prepare Budget Allotment Adjustments, draft responses to audit requests and suggest alternative uses of budget balances.
• Coordinate with the Human Resources Office on recruitment, vacancy announcements, performance appraisals, attendance and separations; administer ISP and LDC contracts; assist staff during onboarding and separation; translate documents from Arabic to English.
• Oversee procurement and billing, verify service contracts, maintain vendor relationships, prepare yearly procurement plans, handle tenders, quotations and purchasing orders, and chair the Tenders Opening Committee where applicable.
• Support protocol and meeting arrangements with donors and host government officials, and liaise with UN organizations, international bodies, diplomatic missions and the public.
• Custody of consumables, handling of surplus equipment, and coordination of maintenance of buildings and vehicles.
• Maintain records, filing and archiving systems for contracts and agreements, and compile and analyze statistical data.
• Assist in administering fellowships and grants, manage project records, and prepare progress reports for workshops, conferences and meetings.
• Supervise Administrative Assistants, including guidance, training, performance evaluation and quality monitoring.
• Where applicable, coordinate office security and support the Agency's "Greening of the UN" initiatives.

Required profile

• A first university degree in business administration, finance, human resources or a related field.
• At least four years of experience in administrative support, procurement, human resources, finance or related functions, including two years in a large international, governmental or non-profit organization using computer-based financial systems.
• Very good drafting skills in English and Arabic, and knowledge of protocol norms.
• English and Arabic at UN Level I reading, writing, listening and speaking.

Required skills

• Excellent computer skills, especially Microsoft Word, Excel, Internet Explorer and Outlook.
• Functional leadership competencies: leading and supervising, applying technical expertise, planning and organizing, creating and innovating, analyzing.