Business Analyst

About the role

The Business Analyst will work within a global enterprise to drive virtualization initiatives, translate stakeholder needs into clear specifications, and support hybrid work model processes. The role focuses on improving efficiency and reliability of day‑shift operations without travel requirements.

Key responsibilities

• Collaborate with business stakeholders to gather, clarify and validate detailed requirements for virtualization initiatives.
• Analyze current business processes related to virtual infrastructure and propose optimized workflows.
• Document business requirements, functional specifications and process maps for cross‑functional teams.
• Coordinate with technical teams to ensure feasible virtualization solutions aligned with capacity planning, performance targets and compliance standards.
• Evaluate existing reports, create improved dashboards and conduct impact analysis for proposed changes.
• Facilitate workshops, develop user stories, acceptance criteria and test scenarios focused on virtualization capabilities.
• Support user acceptance testing, document defects and coordinate remediation actions.
• Prepare business cases for virtualization investments, outlining cost‑benefit, efficiency gains and risk reduction.
• Provide regular status updates, risk assessments and dependency tracking for virtualization projects.
• Contribute to training materials, reference guides and ensure compliance with internal governance standards.

Required profile

• 4–6 years of experience in business analysis within an IT or technology environment.
• Proven ability to deliver clear, structured documentation and requirements.
• Experience with hybrid work environments and day‑shift operational support.
• Strong analytical skills and ability to conduct impact and risk assessments.

Required skills

• Virtualization platforms