Field Social Services Officer (Relief and Social Services Programme)

About the role

UNRWA is recruiting a Field Social Services Officer for its Relief and Social Services Programme in the West Bank, reporting to the Chief, Field Relief and Social Services Programme. The post supervises Field Social Services staff, Area Social Work Supervisors and Social Workers. It is a fixed-term appointment of 1 year including a 1-year probation period, open only to internal UNRWA candidates living in the West Bank or Jerusalem.

Key responsibilities

• Contribute to social services and social work policies, guidelines, monitoring and evaluation tools, and develop field-specific manuals and operational procedures
• Plan, organize and review the impact of social services interventions on refugee populations and recommend improvements
• Act as a field focal point for high-protection-risk cases, coordinating with legal and security officers and arranging external referrals
• Provide technical guidance, support and supervision to field and area social services staff, assess training needs and deliver trainings
• Work with Relief Services staff to increase the participation of the Social Safety Net Programme and vulnerable families, and coordinate with other UNRWA programmes
• Contribute to the annual programme of work and budget, including key performance indicators, and ensure defined targets are met

Required profile

• First-level university degree in social work, sociology, development studies or a related social science field
• At least six years of experience managing social development programmes, including at least three years in technical social work interventions and supervision targeting children and families
• An advanced degree in a related field is desirable
• Valid driving licence, willingness to drive an agency vehicle and to travel in the field; irregular working hours may be required
• English at UN Level III reading, writing and listening, and speaking at Level II; Arabic is desirable
• Internal candidates must live in the West Bank or Jerusalem and hold a valid work permit

What we offer

• Grade 16, with a monthly basic salary of USD 1,705 plus a special occupational allowance
• Jerusalem allowance, provident fund contribution, compulsory medical insurance, 30 days annual leave and dependency allowance
• Maternity and paternity leave, and 2 days of sick leave per month